01Agreement to these terms
These Terms of Service (the "Terms") form a binding agreement between you and define-it S.A.S. ("define-it", "we", "us"), a company registered in Santa Fe, Argentina.
By accessing our website or using any of our products, you accept these Terms. If you are accepting on behalf of a company, you confirm you have authority to bind it. If you do not agree, do not use the Services.
02The Services
The "Services" are the website at define-it.com.ar and the software products define-it owns and operates, including My Turn, Define-rees, Morfan and Define-edu.
Individual products may have additional product-specific terms or an order form signed with your organisation. Where those conflict with these Terms, the product-specific terms prevail for that product.
Custom development work performed for a client is governed by the corresponding proposal or services agreement, not by these Terms.
03Accounts and eligibility
You must be at least 18 years old, or the age of legal majority in your jurisdiction, to create an account. You are responsible for the accuracy of your registration details, for keeping your credentials secure, and for everything that happens under your account.
Tell us promptly at ventas@define-it.com.ar if you suspect unauthorised access.
04Acceptable use
You agree not to:
- use the Services to break the law or infringe anyone's rights;
- upload malware, or attempt to gain unauthorised access to our systems or to another customer's data;
- probe, scan, overload or otherwise interfere with the availability of the Services;
- scrape, resell or redistribute the Services or their content without our written permission;
- reverse engineer or copy any part of the Services, except to the extent that restriction is prohibited by law;
- upload personal data you are not entitled to process.
05Third-party services and Google integrations
Some features rely on third-party services. Connecting one is always your choice, and doing so means you also accept that provider's terms.
In particular, Define-rees offers an optional Google Calendar integration. Your use of it is additionally subject to the Google Terms of Service. Access is granted through Google OAuth and can be revoked at any time from the product settings or from myaccount.google.com/permissions. How we handle Google data is described in our Privacy Policy.
We are not responsible for third-party services, for their availability, or for changes they make to their APIs that affect an integration.
06Your content and data
You keep all ownership of the content and data you put into the Services. You grant us a limited licence to host, process, transmit and display it strictly as needed to operate the Services for you, and to keep backups.
You are responsible for having the rights and legal basis to process the personal data you upload, and for informing your own end users as your local law requires.
You may export your data at any time while your account is active. See the Privacy Policy for retention periods after closure.
07Intellectual property
The Services, their source code, design, trademarks and brand assets belong to define-it or its licensors. These Terms grant you a limited, non-exclusive, non-transferable, revocable right to use the Services while your account is in good standing. Nothing here transfers ownership.
If you send us feedback or suggestions, we may use them freely and without obligation to you.
08Fees and billing
Paid plans are billed in advance for the agreed period and are non-refundable except where the law requires otherwise or we state otherwise in writing. Prices exclude taxes unless stated. We may change prices with at least 30 days' notice, effective at your next renewal.
We may suspend access to a paid product if an invoice remains unpaid after written notice.
09Availability and changes
We work to keep the Services available and to give notice before planned maintenance, but we do not guarantee uninterrupted operation unless a separate service level agreement says so.
We may add, change or remove features. If we discontinue a product entirely, we will give reasonable prior notice and a way to export your data.
10Disclaimer of warranties
To the maximum extent permitted by law, the Services are provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Services will be error-free or that any defect will be corrected.
11Limitation of liability
To the maximum extent permitted by law, define-it will not be liable for indirect, incidental, special, consequential or punitive damages, nor for lost profits, revenue, goodwill or data.
Our total aggregate liability arising out of or relating to the Services is limited to the amount you paid us for the affected product in the twelve months before the event giving rise to the claim, or ARS equivalent to USD 100 if you paid nothing.
Nothing in these Terms excludes liability that cannot be excluded under applicable law, including consumer rights under Argentine Law No. 24.240.
12Indemnity
You agree to indemnify and hold define-it harmless from third-party claims arising out of your use of the Services in breach of these Terms or of applicable law, including claims relating to content or personal data you uploaded.
13Term and termination
You may stop using the Services and close your account at any time. We may suspend or terminate your access if you materially breach these Terms and do not fix it within 15 days of notice, or immediately where the breach involves unlawful activity or a risk to other customers.
On termination, your right to use the Services ends. Sections on intellectual property, disclaimers, liability, indemnity and governing law survive.
14Changes to these terms
We may update these Terms. The "last updated" date reflects the current version, and we will give notice of material changes in the product or by email at least 30 days in advance. Continuing to use the Services after a change takes effect means you accept the updated Terms.
15Governing law and jurisdiction
These Terms are governed by the laws of the Argentine Republic. Any dispute will be submitted to the ordinary courts of the city of Santa Fe, Province of Santa Fe, without prejudice to any mandatory consumer forum available to you.
16Contact
define-it S.A.S. · Santa Fe, Argentina · ventas@define-it.com.ar
Questions about these terms? Write to ventas@define-it.com.ar.